Description

Summary

The Director of Events is responsible for leading the end-to-end execution of all events and conferences while driving event-related revenue, profitability, and guest satisfaction. This role manages a professional team of Event Planners and plays a vital role in aligning the resort's event planning function with strategic sales goals and service excellence.

This position is ideal for a results-driven, collaborative hospitality leader with a proven track record in event operations, client service, and revenue maximization.

Key Responsibilities:

Leadership & Team Development

• To ensure the profitability and efficient running of the Events Department to meet all departmental objectives.
• Direct and support a high-performing team, ensuring consistency in event execution, communication, and service delivery
• Provide training, coaching, and performance feedback; conduct regular one-on-ones and team meetings
• Oversee daily workflow, staffing, scheduling, and communication with resort departments to align on event execution priorities

Event Planning & Execution

• To personally handle a small number of premium events and VIP meetings
• Support the planning of all group events, including meetings, weddings, social functions, and incentive programs
• Lead weekly group review meetings, BEO review sessions, pre-convention meetings, and post-event evaluations
• Ensure all planning and logistical details are flawlessly executed, with a focus on proactive communication and operational readiness

Operational & Strategic Leadership

• Represent the Events team in resort leadership meetings, sales strategy sessions, and business reviews.
• Continuously assess and improve event processes, standards, and tools to enhance efficiency and consistency.
• Assist with annual budgeting and forecasting for the Events department.
• Support sustainability, service excellence, and brand alignment initiatives in all planning and execution practices.

Qualifications

Experience & Education:
• Previous experience in a similar role within a luxury hotel or resort.
• Excellent leadership and communication skills
• Bachelor's degree in hospitality management, business, or related field preferred.
• Flexibility to work evenings, weekends, and holidays as required .