Description

The Kelley School of Business, Evening MBA Program, located on the Indiana University Indianapolis campus invites applications for a Program Assistant (Admissions Assistant). The Evening MBA program within the Kelley Graduate Program office suite, is centrally located on the beautiful urban IU Indianapolis campus.
The IU Indianapolis campus is a vibrant community that promotes positivity and a passion for success. As a top-ranked Business School, Kelley delivers undergraduate and graduate business programs that prepare students for lifelong achievement and professional excellence. Kelley School faculty and staff are committed to collaboration, professionalism and ongoing innovation in programs and research. To learn more, please visit Part-time MBA | Evening MBA | Kelley Indianapolis .
At Kelley, valuing differences are inseparable from our mission to transform the lives of students, organizations, and society through business education, research, and service. A variety of perspectives and experiences are vital to our ability to prepare leaders who can succeed globally, inform our research, and create and maintain a community and culture in which every person belongs and is valued.

Job Summary

The Program Assistant will provide representation for the Kelley School of Business Evening MBA graduate program to prospective students, current students, faculty, and visitors by telephone, email and in person by providing excellent customer service utilizing multiple communication processes.
Department-Specific Responsibilities

• Coordinates and processes Evening MBA applications.
• Organizes, updates and maintains program databases and prepares reports as needed.
• Acts as liaison between students and campus offices (International Affairs, Registrar, Financial Aid, Bursar, and Graduate Office) and provides administrative support for the Evening MBA Academic Program Office.
• Provides administrative support for the planning and organizing of special events.

General Responsibilities

• Oversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility.
• Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports.
• Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies, and obtains any necessary information from other sources.
• Schedules and oversees any applicant interviews.
• Makes recommendations regarding admissions and financial aid decisions; contacts applicant regarding the decision on the admission application.
• Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.
• Counsels potential students regarding courses and grades required for admission.
• May supervise temporary staff in the admissions office; monitors and evaluates job performance.
• Maintains files and databases on students admitted into the school; generates reports based on this information.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE
Required

• 2 years office or related experience

SKILLS
Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Commitment to working with people of diverse backgrounds

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
The person in this position may need to attend special events outside normal business hours.

Work Location

This position is eligible for a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Intermediate
FLSA: Nonexempt
Job Function: Student Services
Job Family: Admissions & Recruitment
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.