Description

The Indiana University (IU) Alumni Association's (IUAA) mission is to activate and support the global alumni network of more than 800,000 IU graduates - encouraging alumni to grow a lifelong connection with Indiana University and inspiring their ongoing generosity toward each other and the university.
As we pursue our mission, a core set of values guides our approach:

• Collaboration: We work together to achieve common goals.
• Commitment: We serve each other, our alumni, and the university with professionalism and integrity.
• Inclusion: We work to create an inclusive culture that is committed to belonging.
• Pride: We share and celebrate the best of the past, present, and future of IU.

The IUAA activates IU's powerful global network through live and virtual events, volunteer opportunities, scholarship programs, compelling IU content, and seriously fun traditions. Additionally, the association develops and supports volunteer leadership, serves as a voice for alumni as the university evolves, and provides lifelong learning opportunities.
Alumni Communities is a strategic unit within the IU Alumni Association that leads the university's approach to alumni volunteerism. The team focuses on building meaningful connections between alumni and IU by curating engagement opportunities, developing volunteer and donor cultivation strategies, and aligning programming with institutional advancement goals.
The unit is comprised of two focus areas: Market Engagement, which supports geography-based and individual volunteerism across 17 chapters, and Affinity Engagement, which leads affinity-based volunteer efforts across 6 groups. Together, these teams create pathways for alumni to connect, contribute, and lead within the IU community.

Job Summary

This new position will be a vital member of the Alumni Communities unit.
Department-Specific Responsibilities

• Prepares and manages alumni data reports to support communications and engagement strategies across geographic regions, including list segmentation, demographic analysis, and heatmap generation.
• Designs and distributes engagement surveys and post-event evaluations to inform alumni strategy and measure impact.
• Develops and sends targeted communications to alumni and volunteers, ensuring timely delivery and alignment with IU Advancement priorities.
• Maintains and updates content on the Volunteer Intranet, ensuring accuracy and consistency with institutional policies and best practices.
• Supports the Individual Volunteer Program by coordinating onboarding materials, training resources, and best practice documentation in collaboration with the Associate Director of Volunteer Engagement.
• Offers support to alumni communities not directly managed by Market or Affinity Engagement teams, with a focus on operational coordination rather than direct liaison responsibilities.
• Provides on-site event support for IUAA programs as needed, contributing to smooth execution and volunteer engagement.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor's degree in a related field

WORK EXPERIENCE
Preferred

• Experience in an office setting
• Experience developing written copy for publications and various audiences

LICENSES AND CERTIFICATES
Preferred

• Valid driver's license with the ability to be insured by Indiana University

SKILLS
Required

• Strong verbal communication and listening skills
• Ability to simultaneously handle multiple priorities and projects
• Ability to build strong customer relationships
• Ability to exercise initiative, work independently and effectively as a team member

Preferred

• Proficiency in Microsoft (MS) Office applications (Word, Excel, PowerPoint, Teams)
• Experience with online social networking, and other web-based initiatives
• Experience with Customer Relationship Management (CRM) software like Blackbaud
• Demonstrates strong writing, planning and organizational skills

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Virgil T. DeVault Alumni Center
1000 East 17th Street
Bloomington, Indiana 47408-1521

Advertised Salary

$15 - $20 per hour based on experience

Work Hours

Up to 29 hours per week

Job Classification

Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Employee
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.