Description

Overview

Welcome to Evermore Orlando Resort-the resort that's redefining the Orlando vacation experience. Just steps away from Walt Disney World®, Evermore stretches across 1,100 acres and offers a one-of-a-kind blend of spacious, upscale vacation homes, flats, and villas alongside the luxurious Conrad hotel. Our Team Members are true trailblazers, reimagining the vacation experience for each guest. Here, guests create their own adventure, enjoying the best of both worlds: the space and comforts of vacation home rentals combined with the amenities and services of a world-class resort.

Evermore is Orlando's ultimate game changer. In a city known for its theme parks and endless lines, Evermore is the paradise guests crave on their days between park visits. Imagine endless relaxation around Orlando's first and only beach paradise, Evermore Bay. Our stunning 8-acre crystal-clear lagoon is framed by zero-entry swim zones, beach bars, private cabanas, cozy firepits, and 20-acres of white sand. From beachside bars to a vibrant food hall and rooftop dining with views of the fireworks, we've crafted unforgettable experiences. Guests can challenge themselves on 2 Jack Nicklaus championship golf courses, enjoy water sports including kayaks and paddleboards, a family water slide, rope swing, and activities that fill their days including pickleball, bocce ball, and volleyball.

If you're excited to help guests reimagine the Orlando vacation, join us! Become part of an energetic team bringing Evermore Orlando Resort to life!

Experience Required

• Attention to detail is a must.
• Must have Golf Knowledge and be familiar with most golf terminology.
• Must be computer literate and able to use multiple forms of software including Microsoft Office and Agilysys (Tee Sheet).
• Must be able to effectively communicate with guests to enhance the scope of their experience and diffuse and resolve guests' concerns.
• Excellent communication and interpersonal skills
• Must be highly organized and able to perform multiple tasks in a fast-paced work environment.
• Problem solving and critical thinking.
• Inspired to always represent Evermore brand values and standards.
• Proficient in reading safety procedures and operating guidelines/ instructions in English.
• Sees the extra mile as their starting point in every interaction.
• Ability to foster relationships with Team Members, potential clients, and resort guests.
• Comfortable with starting and maintaining conversations with guests and Team Members.
• Maintain the resort's integrity and prestige by complying with all golf, sales and operational standards, policies, procedures, manuals, memos and instructions.
• Must be able to work weekends, rotating schedules and holidays.

Essential Responsibilities

• The golf shop staff will provide a warm and welcoming greeting at the start of our guests' round of golf.
• Checking in golfers and providing information about the course.
• Assist guests in booking tee times and renting golf clubs.
• Collecting payment and assisting with any merchandise guests may need for their round of golf.
• Maintain a clean and organized golf shop, ensuring all merchandise is properly displayed and stocked.
• Process retail transactions accurately and efficiently, including handling payments and issuing receipts.
• Assist with inventory management, restocking merchandise, and conducting regular stock checks.
• Assist guests in renting golf clubs, ensuring proper fitting and briefing on usage.
• Report any equipment issues or malfunctions to the appropriate personnel for prompt resolution.
• Maintain accurate records of golf reservations, rentals, and retail sales.
• Address guest concerns or complaints promptly and professionally, ensuring a positive experience.
• Performs other related duties as assigned.