Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Events Manager is responsible for handling both local catering and group sales bookings, with an assigned sales quota. This role involves soliciting new business, managing inquiries, coordinating sales for group events, and overseeing event logistics to ensure seamless execution. The manager ensures all events are detailed and delivered to the highest standard, contributing to the growth and success of the hotel's events operations.

In this role, the Events Manager works closely with Hotel Sales Managers on contract negotiations and servicing groups, particularly in catering and convention services. Primary responsibilities include banquet food and beverage sales, meeting room rentals, menu planning, agenda setting, hospitality amenities, and special VIP requests. The manager facilitates clear communication with hotel staff before, during, and after events to guarantee exceptional guest experiences.

The Events Manager also hosts hotel tours, maintains strong customer relationships, and participates in or leads event and staff meetings. Collaboration is key, as the role works closely with sales, catering, and support staff to ensure every event is executed flawlessly.

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Service small rooms only group sales bookings - standalone or ICW one of our social events

Book & Service all local events 20 people or less

Support Director of Events with Internal Meeting/Event requests

Support Senior Sales manager with detailing and servicing

Support Events department with various tasks, based on current workload priorities

The salary range for this position is $68,640 - $86,600. This is the pay range for this position that Hyatt Regency Long Beach reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Candidates should be extremely detail oriented and organized
• Prefer two years hotel experience or completed Event Management trainee program
• Prefer candidate has completed PSS