Description

Indiana University School of Medicine is a national leader in medical research and education. With more than 60 academic departments and specialty divisions across 9 campuses statewide and strong clinical partnerships with Indiana's most advanced hospitals and physician networks, the school is continuously advancing its mission to prepare healers and transform health in Indiana and throughout the world.
IUSM is committed to being an institution that reflects the learners we teach and the patient populations we serve. We desire candidates who have experience communicating and working effectively with individuals from a wide range of backgrounds and perspectives.

Job Summary

The Course Coordinator manages all aspects of assigned statewide courses within the IUSM curriculum. This role is responsible for coordinating the space, time, and resources needed for successful course delivery and serves as the primary point of contact for course-related activities. Key responsibilities include supporting course directors and management teams, organizing course logistics, compiling and analyzing student assessment data, and providing assistance to faculty, staff, and students across regional campuses.
Department Specific Responsibilities

• Exercises independent judgment and problem-solving daily to ensure smooth course operations and plays a vital role in the planning, implementation, and evaluation of medical education courses.
• Coordinates the space, time, and resources necessary for the successful implementation of assigned courses in the IUSM curriculum.
• Collaborates with statewide course management teams, including course directors and site leaders, to support course planning and delivery.
• Prepares reports and documentation for oversight bodies, including curriculum summaries, contact hour reconciliations, and teaching effort reports.
• Coordinates course activities and delegate tasks to regional campus staff as directed by the Statewide Course Director.
• Works closely with regional campus coordinators to address curricular, scheduling, and resource needs.
• Supports the Indianapolis site leader or course director in faculty support and evaluation.
• Creates and maintains course sites in the learning management system (Canvas) and manage instructional technologies related to course activities.
• Compiles and analyzes student assessment data to support grade determination and subgroup analysis.
• Ensures timely grade submission in compliance with LCME standards.
• Identifies students who are not meeting course requirements and help facilitate their entry into the appropriate remediation process by coordinating with course leadership and support teams.
• Supports faculty with test item management and analysis in ExamSoft.
• Coordinates and tracks course assessments, including ExamSoft and NBME exams, and supervise exam administration on the Indianapolis campus.
• Maintains course calendars and coordinate course-related meetings, including IT arrangements.
• Manages course documentation and course materials.
• Provides backup support for other course coordinators as needed.
• Participates in professional development to stay current with medical education trends and best practices and instructional and assessment technologies such as Canvas, ExamSoft, Kaltura, Qualtrics, and MedHub.
• Performs additional duties as assigned to support the success of the course(s), department, or broader educational mission.

General Responsibilities

• Provides administrative support for student testing services, instructional consulting, placement of student teachers and/or teaching assistants, classroom materials, course administration, and/or a variety of other educational support services.
• Trains and serves as an informational resource for student teachers in terms of pedagogical practice, classroom management, and federal regulations like FERPA and Title IX.
• Provides information to key stakeholders including students, faculty, and staff; documents procedures and participates in the development of relevant procedures.
• Maintains relationships between department and other academic units. Maintains and updates contacts lists as appropriate.
• Acts as a liaison for faculty, staff, and students, responding to and resolving educational resources issues as needed.
• May work with representatives of student groups to encourage participation in services offered.
• May provide training or guidance to student or temporary staff and perform occasional duties in support of other functions or business needs.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor's degree (preferably in education, healthcare, administration, or related field)

WORK EXPERIENCE
Required

• 4 years in related field

Preferred

• 3 years in program coordination and/or administrative support in an academic setting. Experience in a higher education or medical education administration setting is a plus.

SKILLS
Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Possesses a high degree of initiative
• Ability to build strong customer relationships

Preferred

• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office Suite and learning management systems (e.g., Canvas, MedHub, or equivalent)
• Ability to work independently and collaboratively in a fast-paced academic environment
• Strong learning agility with a proactive approach to acquiring new knowledge and skills
• Ability to apply feedback constructively and continuously improve performance

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. This position requires the ability to detect items both up close and far away. This position requires the ability to move objects. The person in this role must be able to perform the essential functions with or without an accommodation.
Occasional early morning or evening responsibilities during exams or departmental events.

Additional Information

LEVEL OF DECISION MAKING

• Approximately 60-70% of the responsibilities are designed to follow established policies and procedures of IUSM as it pertains to undergraduate medical education. The remaining 30-40% of this position will require independent decision making as well as shared decision making with the Statewide Course Director.

SCOPE AND IMPACT

• This highly complex position works closely with statewide course director(s) and thus will have a significant impact and scope of influence on the School of Medicine as well as its faculty and students. Without competent support of the Course Management Team, particularly the Statewide Course Director(s), there could be a negative impact not only student learning, but the curriculum as a whole.

Work Location

Indianapolis, Indiana
This position is eligible to work a hybrid schedule (mix between 3 days remote and 2 days in-person work), subject to change in the future based on university policy and business needs.

Work Hours

8:00 AM - 5:00 PM

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Mastery
FLSA: Nonexempt
Job Function: Educational Resources & Tech
Job Family: Educational Resources
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.