Description

Overview

Telford Veterinary Hospital is seeking a

Certified Veterinary Technician for our growing team!

Location - 78 Souderton Hatfield Pike, Souderton, PA 18964

Shift Details - Must be able to work some evenings, and at least one Saturday per month.

Clinic Hours -

Monday - Thursday 8:30 am - 7:00 pm

Friday 8:30 am - 5:00 pm

Saturday - 8:00 am - 5:00 pm- Urgent Care hours 12 pm- 5 pm

Sunday - Closed

Compensation: $20-$24/hour based on experience

Skills: This position is primarily to assist with client communication, triage, working with clients/patients in the exam room, sample collection, and more.

Telford Veterinary Hospital has a team of 3 doctors, dedicated to caring for primarily dogs and cats. Our team has a close-knit sense of community.

We offer a wide range of services, including a new ultrasound machine.

We are seeking a **Certified Veterinary Technician** who collaborates well with others and desires to be utilized to the fullest extent of their license while being part of a progressive team.

Our facility is equipped with advanced in-house laboratory equipment for running chemistries, hematology tests, pro-BNP tests, and more. We also have the new **Imagyst**, an artificial intelligence cytology reader that analyzes ear cytologies, fecal samples, urines, and fine needle aspirates.

Additionally, we are incorporating **Scribe Note**, an innovative AI technology that records conversations with clients and generates veterinary medical documentation with just one click. This system saves our veterinary professionals a significant amount of time on charting. It captures relevant details as doctors discuss pets' histories and examinations, creating remarkably accurate transcribed notes that can be edited and integrated into the hospital's practice management system.

We maximize the utilization of our technicians by encouraging them to apply the skills gained in technical training. Technicians primarily perform technical work, including phlebotomy, conducting tech appointments, placing IV catheters, monitoring anesthesia, and performing other procedures and therapies.

We are a Fear-Free certified practice and are willing to cover the costs for you to undergo Fear-Free training. Our goal is to enable animals to participate in their own medical care whenever possible, and we strive to minimize fear, anxiety, and stress for pets. We want them to enjoy their visit with us.

We are protective of our culture, which emphasizes teamwork. Our group is composed of individuals with diverse interests and personalities that blend harmoniously. We invest significantly in our team's growth and development, aiming to create an emotionally intelligent work environment while maintaining a positive work/life balance.

If you are passionate about providing exceptional pet care and customer service and want to be part of a fantastic team, you have found your new home away from home!

Benefits:

PTO - 80

Full-time team members will be awarded additional PTO based on their years of service.

Holiday Pay 48 hours to apply towards 6 recognized holidays (New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas Day)

*The holiday PTO hours can be used at the team member's discretion to cover the actual holiday as observed by the hospital or other absences with approval from their Manager.

Annual review with wage evaluation/potential for raises

Dream Fund - Potential annual bonus awarded.

Medical, Vision and Dental plans available

FSA and HSA options available

Maternity Leave

401K starting on day 1. The company offers up to a 4% match

Access to Healthy Minds @Work App - to promote mental health and reduce burnout and reduce stress

Health Advocate - Employee Assistance Program

• Includes five face-to-face visits with a counselor per issue per rolling 12 months, without any cost to you
• 24 hour access
• Get help with depression, anxiety, family issues, substance abuse, and more
• Learn strategies such as mindfulness to manage stress, anger, and improve focus
• Locate childcare, eldercare, summer camps, special needs services, and relocation support. Easy access to legal/financial experts and information
• Work through relationship problems, divorce, grief, and other life transitions
• Build coping skills to manage life's challenges and gain control of your life
• Explore webinars, courses, and articles on a variety of well-being topics
• Visit the Personalized Legal Center, Financial Fitness Center, and Mindfulness page
• ALL AT NO COST TO YOU!!!

Optional Insurances Available

• Life Insurance AD&D
• Short Term Disability Insurance
• Long Term Disability Insurance
• Critical Illness Insurance
• Accidental Insurance

Pet Benefits

Uniform Allowance - Full Time $150, Part Time $75

CE Benefits - Credentialed Veterinary Technicians receive a $500 continuing education stipend plus 24 paid CE hours per year, Access to our online learning platform with RACE-approved CE at your fingertips.

Scholarship Program for Veterinary Assistants who want to become credentialed

Internal Employee Rewards Program

• Reward your co-workers with points that are redeemable for gift cards.

We do offer externships for Veterinary Technicians and Vet Students.

Responsibilities

1. Deliver patient care under the supervision of a veterinarian (DVM).
2. Maintain clear and accurate medical, client, and case records using appropriate terminology and grammar.
3. Review medical records, treatment estimates, and discharge instructions with clients, and respond to basic animal care inquiries, escalating medical questions to veterinarians as needed.
4. Guide and support medical support staff to ensure efficient shift operations and workflow.
5. Mentor team members to encourage career growth and personal development.
6. Provide input for 360-degree performance evaluations of employees.
7. Assist with client services including appointment scheduling, payments, check-in, and courteous phone communication.
8. Provide feedback and suggest improvements to training programs; participate in training sessions, job shadows, and working interviews.
9. Perform assigned cleaning, clinic upkeep, and equipment maintenance tasks.
10. Delegate cleaning or other duties during slow periods when a supervisor is unavailable.
11. Identify and address areas needing additional attention within the clinic environment.
12. Answer client inquiries confidently about routine procedures and animal care.
13. Communicate effectively with team members and clients to support patient care and hospital operations.
14. Perform other related duties as assigned within the nature and level of work.

Qualifications

• High school diploma or equivalent.
• Graduate of an AVMA-accredited Veterinary Technician program.
• Current state veterinary technician license in good standing.
• One year of experience in the veterinary industry is preferred.
• Proficiency in a range of technical skills including laboratory procedures, pharmacy, radiology, surgery, dental care, and nursing.
• Ability to administer subcutaneous (SQ), intramuscular (IM), and intravenous (IV) injections.
• Knowledge of commonly used veterinary medications including dosage, side effects, and client communication.
• Understanding of anesthesia and patient recovery monitoring, with the ability to recognize and report changes in patient status.
• Ability to remain calm and efficient in stressful or fast-paced environments, including medical emergencies.
• Strong verbal and written communication skills.
• Comfort and confidence in handling animals of all sizes and temperaments.

Physical Requirements

• Ability to stand, walk, stoop, kneel, crouch, and climb.
• Ability to lift, carry, and move up to 50 pounds independently, and over 50 pounds with assistance.
• Capacity to sit, stand, and walk on hard surfaces for extended periods.
• Ability to work in noisy environments with sounds from animals and medical equipment.
• Routine exposure to animals that may bite or scratch.
• Occasional exposure to anesthesia, radiation, biological hazards, and medications/controlled substances.
• Adequate hearing to understand verbal instructions and client communication.
• Vision capabilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Good hand-eye coordination and manual dexterity to operate medical equipment and computer systems.

Travel
Less than 10%

Reasonable Accommodations
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

EEO Statement
Mission Pet Health (MPH) is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law. We embrace diversity and are committed to creating an inclusive environment for all employees.