Description

Summary

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It's fitting that we are located at the pinnacle of Vermont!

Join our Spa & Wellness team as the Assistant Spa Director and help us deliver exceptional experiences in a luxury resort environment.

The Assistant Spa Director is a driven and service-oriented leader who supports the Spa Director in overseeing the daily operations of all Spa and Wellness areas. This role ensures consistent service excellence, operational efficiency, and adherence to luxury hospitality standards. The Assistant Spa Director helps lead a high-performing team, maintains smooth guest service flow, and drives departmental goals in alignment with the vision of the property.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

The Perks (vary by hours committed):
• Paid Time Off
• Heath Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching
• And much more!

Learn more about Spruce Peak and everything else we have to offer here!

Besides great pay and benefits the work is interesting, challenging and you'll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

What You'll Do:
• Support daily operations across all Spa & Wellness areas.
• Assist with team scheduling, inventory, training, and performance management.
• Ensure guest satisfaction through personalized service and service recovery.
• Contribute to spa menu updates, group booking coordination, and special events.
• Collaborate across departments to maintain Forbes-level standards and seamless guest experiences.
• Promote spa services, packages, and retail to support revenue goals.

Pay Range: $72,000 - $78,000 per year plus incentive pay.

Qualifications

Education & Experience:
• High school diploma required; college degree in hospitality, wellness, or business preferred.
• 3+ years of spa, club, or hospitality experience, including 1+ year in a leadership or supervisory role.
• Prior experience in high-volume or luxury environments preferred.

Skills & Abilities:
• Strong leadership and communication skills; able to both over-communicate and listen attentively.
• Technologically proficient; familiar with spa booking and POS systems.
• Highly organized, detail-oriented, and capable of managing multiple tasks under pressure.
• Comfortable handling confidential and sensitive guest and staff situations.
• Capable of standing/walking up to 6-8 hours per day.

Additional Requirements:
• Ability to communicate clearly in English, both verbally and in writing.
• Must be available to work weekends, holidays, and varying shifts.
• Demonstrates professionalism, poise, and a warm, guest-centric approach.

We welcome you:

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.